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 How can you more effectively and harmoniously work with your colleagues?
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How can you, as supervisors, Department Heads and Executives more effectively manage your subordinates in a non-threatening way?
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If you have to deal with customers, clients or patrons on a regular basis how do you best prevent conflict getting out of control?
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My tailor-made seminars address those and other issues.
Many organizations and consultancies offer mini-courses in ‘team skills’ , ‘conflict management’ or ‘customer service’ then depending on how they arrange those units , boast that they are ‘tailor -made’.
At Reconcile Conflict Education & Mediation, our courses are truly tailor made. Based on questionnaire and interview to determine your needs, the course is written , with you, from scratch. All our seminars have two indispensable sessions in Servant Leadership and Conflict resolution skills , as made relevant to you, and from then on you can establish the rest of the content.
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Philip Ahern, the principal presenter, is an award winning public speaker , former teacher, career guidance and relationship counsellor and continues to practice mediation.
Amongst other professional activities, he has written and presented leadership courses to train school prefects and SRCs in Victoria, in addition to Conflict Resolution courses to State government departments across South Australia.
So the Reconcile Conflict Education and Mediation approach is highly integrated and extremely relevant.
As a final point make sure that you commit to memory, , if there is a single , isolated but highly destabilising dispute, employ Phil Ahern to assist
your negotiation.
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Some jobs require extreme levels of teamwork
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I have just got back to work today. I really enjoyed the course and learned a lot - thanks heaps for that. Venue and program were great. It was relaxing and nicely informal for a formal training course. You should be quite happy with how things went. Phil was personable and delivered well, and he made clear important points in compliance negotiations i.e. non-aggressive approach, listening, empathy, flexibility, safety.
Thanks again
Richard Mills Project Manager Yalata Land Management
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